Comments on: Changing Mozilla Thunderbird Password

By: Jay

Jay — Tue, 17 Jan 2012 07:38:16 +0000

Help. I set up a master password for Thunderbird on my Mac, kind of on a whim, and I can’t remember it. (Multi-tasking, neglected to write down password). I have researched this and tried deleting the Key3 file under profiles – the file is gone – but I still get asked for the “security device” (password). The program won’t open and I can’t seem to get in to reset. Anyone know this one?

By: Doogie

Doogie — Tue, 13 Dec 2011 12:53:08 +0000

Hi Jean Either your username or the password is wrong or the SMTP server is not configured correctly in Thunderbird. Check with tech support at your hosting company to make sure that you have the correct info. Also, check out this article: Thunderbird Outgoing Email Problems – SMTP Configuration Scenarios. If you are trying to change your e-mail password, you need to change it in your e-mail account before you change it in Thunderbird. Thunderbird will not change the password in your e-mail account.

By: Jean

Jean — Tue, 06 Dec 2011 23:28:04 +0000

I can’t send emails. It keeps asking for my password, no matter how often I enter it I keep getting asked for the password. I have downloaded the newest version, I have removed and reentered my password …. I still can send emails.

By: Doogie

Doogie — Mon, 07 Nov 2011 12:04:39 +0000

Hi Kenyz

I have never seen that message, but it looks like there is something wrong with your mailserver or your password. Contact your ISP or whoever runs the mailserver.

Don’t forget that when you change a password you have to change it on both the mailserver and in Thunderbird.

By: Kenyz

Kenyz — Mon, 31 Oct 2011 06:20:03 +0000

after changing my password but when trying to retrieve am getting this error “Sending of password did not succeed. Mail server mail.ecs.co.ke responded: maildrop already locked”

By: kyzzy

kyzzy — Mon, 13 Jun 2011 06:08:32 +0000

Hi! I tried what jonathan said i.e, clicking remove button but its d same, the TB will only asks password when your about to read the email. I have the same prob with Ruuudyc.

By: Doogie

Doogie — Wed, 02 Feb 2011 19:42:35 +0000

Hi Chuck

Once you check the box when Thunderbird asks if you want to save the password, it is stored. You do not have to enter it again. You must have done that, because you cannot access e-mail from a mail server without a password–unless the server has a major security problem.

This an old article. The instructions changed slightly for Thunderbird 3.x. They have now been updated. If you want to use a password, follow the instructions in the article above to delete the existing passwords.

By: Chuck

Chuck — Tue, 01 Feb 2011 18:58:48 +0000

I have a question. I am using XP PRO and Thunderbird 3.1.7. For some reason Thunderbird does not ask for a password either when I’m receiving or sending my email but I want it to. I have looked and looked and cannot find anything on the internet that addresses this problem. May I ask how you do it? Thanks very much!

By: Conrad

Conrad — Sun, 03 Oct 2010 19:09:44 +0000

Hi JD

I’m currently using 3.1.4. The article was written for the 2.x version. Some things changed on 3.x. It looks like you do have to delete a password and then re-enter it when you access the e-mail.

Tools > Options > Security (tab) > Passwords (tab)

Saved passwords (button), then select the e-mail account and click the Remove button to delete the password. Then re-start Thunderbird.

You have it correct.

By: JD

JD — Thu, 30 Sep 2010 16:04:18 +0000

On a side note I am using 3.1.4. And I know this sounds nuts so forgive me. I seem to only be able to chage the PassWord by actualy going in and removing the saved password and restarting the program.

On my program , I am not seeing an edit PW option under saved passwords (I can view them) or under accounts.

I suspect its me as a password is one of the most common things in email so can someone clarify where the setting is I missed?